Shipping & Delivery Policy

We currently deliver within Ahmedabad and nearby serviceable areas. Deliveries are fulfilled through our local delivery partner. If your location is outside our serviceable range, our team will contact you to arrange an alternative or issue a refund.

Delivery is charged based on the distance to the delivery address, as per the chart below. The exact charge is confirmed by our team after your order is placed, and the amount you pay upfront on the website covers the products in your order.

• 1–3 km₹50
• 4–7 km₹80
• 7–10 km₹140
• 10–15 km₹200
• 15–20 km₹250
• 20–25 km₹300
• 25–30 km₹350

Distances beyond 30 km may attract an additional charge, which our team will confirm with you before dispatch.

You can choose to have your order delivered the same day, or schedule it for a future date that suits you — simply select your preferred delivery date at checkout. Fresh flowers are arranged on the day of delivery to ensure they reach you in the best condition. In rare cases of high demand, traffic, or weather, slight delays may occur and we will keep you informed.

Once your order is dispatched, you can follow its status in real time on the order tracking page using the link shared with your order confirmation.

If a delivery cannot be completed because the recipient is unavailable or the address is incomplete or incorrect, our team will attempt to contact you to reschedule. Re-delivery may attract an additional charge.

For any delivery-related queries, reach us at prettyflowers4621@gmail.com or +91 90547 77851. Our store is located at Shop No. 2, Pushpak Complex, Prernatirth Derasar Road, Satellite, Ahmedabad, Gujarat 380015.